These business General Terms and Conditions (hereinafter referred to as “GTC”) apply to all business relationships between foodspring GmbH (hereinafter referred to as “Supplier”) and its Customer in the version that was in effect upon execution of the contract.
Any business terms and conditions of the Customer that deviate from the present document shall not apply.
Both consumers and businesses are deemed to be Customers under §1 (1). A consumer is any natural person for whom the purpose of the order is not attributable to a commercial trading, self-employment, or freelance activity. A business, however, is a natural or legal entity, or a legally capable partnership that places orders for purposes of commercial trading, self-employment, or freelance activities.
The presentation of the products in the internet shop does not constitute a binding offer on the part of the Supplier resulting in the establishment of a sales contract. The Customer is thereby merely requested to make an offer by placing an order. The Customer may view previous orders in his/her user account.
When one or more products are selected, they are placed in the virtual shopping basket. All of the selected products may be viewed in the shopping basket. The number of products being ordered may also be changed there; and a product that has been included in the order may be removed. When you click the “Checkout” button, you will be asked to enter the information needed for delivery and to select a payment method. Before the order is concluded, you will see a summary of all the information that is relevant to the order. When you press the “Buy Now” button, the ordering process will be ended and the order will be sent.
By submitting an order in the internet shop the Customer is making a binding offer with the aim of concluding a sales contract for the merchandise in the shopping basket. By submitting an order the Customer also affirms that solely these General Terms and Conditions govern the legal relationship with the Supplier.
The Supplier shall confirm receipt of the Customer's order by sending a confirmation email. However, this order confirmation does not yet constitute acceptance of the contract offer by the Supplier. It merely serves to notify the Customer that the order has been received by the Supplier. Notification that the contract offer has been accepted shall be provided within two days by shipping the merchandise or by giving express notice of acceptance.
In contrast to §2 (4), when the purchase is made by prepayment, the order confirmation simultaneously constitutes the acceptance of the contract offer.
The presentation of the merchandise in the form of a subscription in the internet shop does not constitute a binding offer on the part of the Supplier resulting in the establishment of a subscription. The Customer is thereby merely requested to make an offer by placing an order. The Customer may examine the GTC at any time at www.foodspring.co.uk/gtc.
After the survey in the “Body Check” area has been completed and one or more products have been selected, the Customer is given the opportunity to order various subscriptions, which differ with regard to the purchase price and length of the subscription. The products covered by the subscription may be viewed in the shopping basket. When you click the “Checkout” button, you will be asked to enter the information needed for delivery and to select a payment method. Before the order is concluded, you will see a summary of all the information that is relevant to the order. When you press the “Buy Now” button, the ordering process will be ended and the order will be sent.
The subscriptions that may be selected by the Customer differ in length as follows.
Monthly delivery of the merchandise that has been ordered
The term of the contract is three months. In other words, the contract automatically ends after three months, and notice of termination does not also need to be given by the Customer.
Beginning on the date that the subscription starts, the packages are shipped each month on the same day of the month provided that this day does not fall on a weekend. (Example: If the subscription starts on 12 November, shipping of the next packages is scheduled for 12 December, 12 January, etc.)
The term of the contract is 12 months. In other words, the contract automatically ends after 12 months, and notice of termination does not also need to be given by the Customer.
The Supplier shall confirm receipt of the Customer's order by sending a confirmation email. However, this order confirmation does not yet constitute acceptance of the contract offer by the Supplier. It merely serves to notify the Customer that the order has been received by the Supplier. Notice that the contract offer has been accepted shall be given within two days via the first shipment of the merchandise selected in the subscription or via an express notice of acceptance.
Notices of termination can be sent anytime to email@example.com or to the following address.
foodspring GmbH Subject: Notice of termination Lobeckstr. 30-35 10969 Berlin
The terms of cancellation per §14 of this G TC shall apply.
The prices listed for the products at the time and order is placed apply to orders. All of the stated prices include the UK statutory value-added tax but do not include shipping costs. Additional costs shall be stated separately in the invoice.
The Supplier may make partial shipments and perform partial services. The Supplier shall bear the resultant costs.
Delivery within the UK shall be via Hermes UK. The Supplier ships merchandise from Monday through Friday noon.
If a buyer does not accept the merchandise, the Supplier may sell the merchandise to a third party after a period of 2 weeks and may hold the original buyer responsible for any resultant losses that may result.
If the merchandise cannot be delivered as a result of force majeure or product discontinuation, or if the Supplier cannot procure the products that were ordered at reasonable terms and conditions, and if such circumstances do not occur until after a contract has taken effect and the Supplier is not accountable for them, the Supplier shall be released from the obligation to deliver the merchandise. If events that make it significantly more difficult or impossible for the Supplier to deliver merchandise - for example: strikes, lockouts, actions by regulatory agencies, etc. - the Supplier shall not be responsible for delays, even in the case of contractually agreed grace periods and dates.
If you exercise your right to cancel a purchase, the Supplier shall bear the normal costs of the return shipment.
In the case of one-time orders that do not constitute subscriptions, we offer prepayment, pay by credit card (Visa, MasterCard) and PayPal as payment methods. We reserve the right to exclude certain payment methods.
For orders that constitute subscriptions after a Body Check has been completed, we offer the payment methods: credit card (Visa, MasterCard). We reserve the right to exclude certain payment methods.
In the case of payment via prepayment, the payment is due immediately when the contract takes effect. Please send the total amount to the following banking connection
If you pay by credit card, the amount is reserved when the order is placed; the account is debited when the merchandise is shipped.
Contracting Entity: PayPal (Europe) Sàrl et Cie, SCA, a limited liability partnership registered in the Luxembourg , R.C.S. Luxembourg B 118 349Representative/ general partner: PayPal (Europe) S.à r.l.: R.C.S Luxembourg B 127 485Representative of the general partner (director): Rupert KeeleyPayPal (Europe) Sàrl et Cie, SCA is licensed as a Luxembourg credit institution and is under the prudential supervision of the Luxembourg supervisory authority, the Commission de Surveillance du Secteur Financier (the "CSSF"), and is regulated by the Central Bank of Ireland for conduct of business rules applicable in Ireland. The CSSF has its registered office in L-1150 Luxembourg.
In the case of a subscription, the account is debited monthly when the merchandise is shipped.
The Supplier also utilizes reliable third parties to process payments. The Supplier accepts payments to such third parties if they are necessary in order to meet contractual obligations (§364 II BGB). Specifically, this is currently the payment process services provider PAYONE GmbH & Co. KG., which already serves a large number of large and small businesses and which processes payments for the Supplier. Address: PAYONE GmbH & Co. KG Fraunhoferstraße 2-4 24118 Kiel, Germany
In the case of Customers, the risk of an unforeseeable loss and an accidental deterioration of the ordered merchandise is transferred to the Customer, or a consignee designated by the Customer, upon handover. This applies regardless of whether or not the shipment was insured. In all other cases, the risk of an unforeseeable loss and an accidental deterioration of the ordered merchandise is transferred to the Customer, or a consignee designated by the Customer, upon handover; in the case of merchandise shipped by the seller to the buyer, this risk is transferred to the buyer when the merchandise is delivered to the carrier or to the person or organization that is otherwise selected to transport the consignment.
In the case of consumers, we retain ownership of the merchandise being purchased until the invoice amount is fully paid. If you are a business engaged in a commercial or independent professional activity, a legal entity under public law, or a special fund under public law, we retain ownership in the purchased merchandise until all outstanding accounts receivable arising from the business relationship with the ordering party are settled. The corresponding security interests may be assigned to third parties.
The payment of the purchase price is due when the contract takes effect
Must otherwise agreed below, the Customer has no right to claim for damages. The above liability disclaimer also applies to legal representatives and agents of the Supplier should the Customer make claims against them.
Excluded from the liability disclaimer set forth in number 1 are claims for damages arising from injury to life, limb, health, and damage claims arising from the violation of essential contractual obligations. Essential contractual obligations are those that must be performed in order to achieve the purpose of the contract. For example, the Supplier must provide the merchandise to the Customer free of material defects and defects of title. Also excluded from the liability disclaimer is the liability for damages based on wilful or grossly negligent violation of the duties of the Supplier, its legal representatives, or agents.
Customers are prohibited from assigning or pledging claims or rights of the Supplier without the permission of the Supplier if the Customer cannot demonstrate that it has a legitimate interest in said assignment or pledging.
The Customer only has a right to offset if its claim that is to be offset was found to be res judicata or is undisputed. Furthermore, you only have a right of retention if and insofar as your counter-claim is based on the same contractual relationship.
If the Customer is late in making any required payments, all existing amounts payable shall be due immediately.If you have any questions regarding the collection, processing, or use of your personal data, regarding the disclosure, correction, blocking, or deletion of data, and regarding the retraction of any consents that have been granted, please contact: firstname.lastname@example.org
You have the right to cancel this contract within fourteen days without stating the reason(s) why.
This cancellation time limit is 14 days:
To exercise a right of cancellation, you must inform us (foodspring, a trademark of foodspring GmbH, Lobeckstr. 30-35, 10969 Berlin, email@example.com, Fax: +49 (30) 208 499 112) by means of a clearly stated declaration of your decision to cancel this contract (for example, a letter sent by surface mail or an email). You may use the attached sample cancellation form for this purpose, however it is not required that you use this form. 
To comply with the cancellation time limit, it is sufficient if you send the notification regarding the exercise of your cancellation right before the cancellation time limit has expired.
If you cancel this contract, we must pay back all payments that we have received from you, including the delivery charges (with the exception of additional charges that result if you selected a form of delivery that differs from the most economical standard delivery offered by us) promptly and at the latest within 14 days from the day on which we received the notification that you are cancelling this contract. We use the same payment method for this repayment as the one that you used in the original transaction, unless otherwise expressly agreed to with you; in no case will you be charged for expenses arising from this repayment. We may refuse repayment until we have received the merchandise or until you have provided documented verification that you have returned the merchandise, whichever takes place first.
You must return or transfer possession of the merchandise promptly - in any event no later than within 14 days from the day on which you informed us of the cancellation of this contract - to
Packshack Unit 4 Colton Industrial Units Florida Close, Stoke on Trent, ST6 2DTGB
The time limit is granted when you send back the merchandise before the time limit of 14 days has passed.
You only need to pay for any loss in the value of merchandise when this loss of value is attributable to handling of the merchandise that is not necessary to check the condition, properties, and proper operation of the merchandise.
If you want to cancel the contract, please fill out this form and return it to us.
To: foodspring GmbH, Lobeckstr. 30-35 10969 Berlin firstname.lastname@example.org Phone: +44 020 349 96 813 Fax: +49 (30) 208 499 112
I/we (*) hereby cancel the contract that I/we entered into regarding the purchase of the following merchandise (*) / the performance of the following services (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s):
- Order number: ______________________________
- Address of the consumer(s): ______________________________ ______________________________ ______________________________
- Address of the consumer(s) (only when communicated on paper): ______________________________
(*) Draw a line through any items that do not apply.
Statutory liability for defects applies to all of our products.
Important notice: Please consult your physician in the event of known intolerances. This also applies to possible interactions with other products that you are consuming at the same time.
You may be eligible to lodge complaints on the EU Online Dispute Resolution platform which is available at https://ec.europa.eu/consumers/odr. We are not obligated and do not offer to proceed with dispute settlements through independent consumer arbitration services.
Extending beyond the statutory cancellation time limit, the Customer may return the products within 16 days with the right to reimbursement of the purchase price. This period of limitation begins following receipt of the goods after the statutory cancellation time limit has expired.
In this case, the customer is only entitled to the money-back guarantee if not more than one third of the original contents of the product has been consumed and the downloadable document, which is available at the following link, has been filled out. This document contains all of the additional details needed to carry out this procedure correctly. The product must be returned at the customer's expense.
The money-back guarantee applies exclusively to the following products and their flavours. Whey Protein, Clear Whey, Daily Protein + Focus, 3k Protein, Vegan Protein, Shape Shake 2.0, Vegan Shape Shake, Energy Aminos, Workout Aminos, Recovery Aminos, Creatine Powder, Creatine Capsules, Glucomannan Caps, BCAA Capsules, L-Glutamine, L-Arginine, L-Carnitine, Daily Vitamins, ZN:MG and Cocoa Flavanols.
After the product has been successfully received by the Supplier within the limitation period of 16 days, and if all of the requirements referred to above have been met, the full purchase price will be paid back to the customer.
Credit vouchers may not be purchased. Instead, they are distributed as part of advertising campaigns. There are only valid within the specified time limit. The voucher becomes invalid after it has been used one time or after the validity period has expired. Individual products may be excluded from the credit voucher promotion.
When new customers are successfully recommended through the “Refer Friends” program, the registered user of foodspring.de shall receive loyalty points as part of the foodspring loyalty programme. Sufficient loyalty points grant benefits to the registered costumer. The amount of received loyalty points is calculated as follows: Value of the order of the referral x 1. Only registered users who have already placed and paid for an order at foodspring.co.uk can refer friends. The loyalty points are granted exclusively for referrals to new customers, in other words customers who have not previously been foodspring.de customers, as soon as said new customers have completely placed and paid for an order. New customers acquired through the Refer Friends program receive a credit in the amount of £15 upon registration. This credit cannot be claimed until a minimum order amount of £40is reached, and it cannot be claimed in connection with a credit voucher. Furthermore, it cannot be paid in cash. The credit is valid for one year.
For administrative reasons, it is not possible to pay any unpaid balances from credit vouchers or credits. If the value of a credit voucher or of the credit is not sufficient for the order, the remaining amount can be settled by means of the available payment methods.
Credit vouchers and credits may only be claimed before the ordering process is completed. They cannot be claimed retroactively.
Credit vouchers and credits may not be assigned to third parties. Multiple credit vouchers cannot be combined.
Credit vouchers are not granted when products are partially or completely returned. foodspring.de is not liable for the loss or theft of promotional vouchers.
The laws of the Federal Republic of Germany shall apply to the contractual relationships between the Supplier and the customer. The mandatory consumer protection requirements of the country in which the Customer has his/her customary residence are excluded from this selection of applicable law. The application of the United Nations Convention on Contracts for the International Sale of Goods is prohibited.
The jurisdiction for all disputes arising from the contractual relationship between the Customer and the Supplier is the Supplier's principal place of business if the Customer is a merchant, a legal entity under public law, or a special fund under public law.
The provisions of our Privacy Statement apply to data protection.
We store the text of the contract and send you the ordering data via email. You can view past orders in your customer account.
If a provision of these General Terms and Conditions becomes invalid, the validity of the remaining provisions is not affected thereby. foodspring GmbH Lobeckstr. 30-35 10969 Berlin Email: email@example.com Commercial registration number: HRB 151002 B, Amtsgericht Charlottenburg General Managers Gerrit Meier Last revised: March 2022 The provisions of the Bürgerlichen Gesetzbuchs (BGB) [German civil code] referred to in this GTC may be found at http://bundesrecht.juris.de/volltextsuche.html
Thank you for your interest in our online shop .
The protection of your privacy and your personal data is something we take very seriously.
In this document, we provide detailed information on the data we process when you visit our website, and the form in which we process this data. By doing so, we fulfil our obligation to provide information to you in accordance with Art. 13 of the GDPR.
Responsible person and contact details for data protection officer:
The person responsible for the data processing that takes place on our website is:
Our data protection officer can be contacted at:
JBB Data Consult GmbH
10119 Berlin, Germany
According to the GDPR, personal data means “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
In the sections below, we explain which data we process when you use the functions we offer. We also explain the legal basis for the processing of this data, how long we store your data, and which other parties, if any, will receive your data.
When you visit our website, we generally only collect and store personal data that you actively provide to us. However, the web service of our host also automatically records visits to our website including, in particular, the IP address of the person visiting the website. Your IP address will not be stored.
To maintain system security, our host also creates log files. These log files include information such as: The date of access, the URL, the content accessed and the information transmitted.
This information is only available to us in an anonymised format and therefore cannot be traced back to individuals.
Your IP address is processed to establish a connection to enable us to provide you with access to our website, in accordance with Art. 6, para. 1(f) of the GDPR. This purpose is classed as a legitimate interest.
Our log files are stored for 30 days.
We provide a form that enables you to contact us. To use this form, you must provide your email address so that we can respond to your enquiry. You may also provide your name, a subject for your enquiry, and the details of the enquiry itself.
If you contact us via the email address provided on our website, we will obtain your email address and any other information that you include in your email. To enable us to look into your enquiry, we are required to process this data. When you contact us, we will process your data so that we can look into and respond to your enquiry. The legal basis for the processing of this data is Art. 6, para. 1(f) of the GDPR. The aforementioned purpose is classed as a legitimate interest.
We will store your emails and other correspondence with us for as long as required to process your enquiry, plus a further period of three years, in case you contact us again with reference to your original question. This does not apply if the content of your email initiates a contractual relationship with us. In such cases, the retention period will be based on the contract to which the email refers. We will provide a separate explanation of how your data will be processed under the relevant contract.
When you open a user account, we will store the required user data, which you provide voluntarily. When you place an order in our online shop, we will automatically create a user account based on your order data. Your order data will be sent to you by email, along with a copy of our General Terms and Conditions. As a registered user, you can view your order data and previous orders in your user account at any time. You can instruct us to delete your user account at any time. We will use the data you provide to fulfil and process your order.
To create a customer account and when you place an order with us, we will collect the following data: Your title, first name(s), surname, email address, password (of your choice), company, house name/number, street and any additional address data, country, postcode, region, telephone number
Your reviews are also linked to your customer account. This enables us to ensure that you can only review products that you have purchased. To provide this function, we collect the following data: Your name, title of your review, your review, your rating (number of stars). At no point will we publish any of the personal data in your account. Your customer account data will be processed solely to provide you with the customer account functions and – if you make a purchase – to process and fulfil your order. This data is also processed based on Art. 6, para. 1(b) of the GDPR. Furthermore, we are obliged by law to store certain types of data, such as invoices, contracts and other information relevant to our accounting processes, for a specific period of time. Data is processed for this purpose based on Art. 6, para. 1(c) of the GDPR and §147 of the German Fiscal Code (AO) and §257 of the German Commercial code (HGB). We will store the data processed in connection with your customer account until you close your customer account. Upon closure, we will store your data for a further three years, in case any claims arise as a result of your legal relationship with us. Personal data contained in contracts or invoices will be stored for a period of 11 years from the end of the year in which you closed your account. Data contained in business correspondence or other documents that is relevant to taxation will be stored for a period of seven years from the end of the year in which you closed your account.
As part of the contract fulfilment process, we will contact you to invite you to review the products you have ordered. The information you provide will be used solely for this purpose and, in particular, will not be used for marketing purposes or passed to third parties. This data is also processed based on Art. 6, para. 1(f) of the GDPR; the aforementioned purpose is classed as a legitimate interest. We will store your review for as long as we continue to sell the product.
Unless you have indicated otherwise, we will use the email address provided when you purchased our merchandise or services to send advertisements, in electronic form, for products or services we offer that are similar to those you previously purchased. You can ask us to refrain from using your email address for this purpose at any time. To do so, contact us using the contact details provided in our legal notice or via the link provided in our advertisement emails. You will not incur any costs aside from the basic charges levied by your telecommunications provider. The legal basis for processing this data is Art. 6, para. 1(f) of the GDPR and Art. 95 of the GDPR and §7, para. 3 of the German Act Against Unfair Competition (UWG). We will store the data required to send you marketing communications until you revoke your consent for us to send marketing communications.
When you register for our newsletter, your email address and your permission is saved and is used exclusively for our own advertising purposes until you request to stop receiving the newsletter. You can request to stop receiving the newsletter at any time this resulting in any costs other than the communications costs based on basic rates.
As a foodspring customer, you will receive a free advisory service as well as product recommendations via email. The advisory service as well as product recommendations are provided to every customer, whether they are subscribed to the newsletter or not. With that, we would like to provide you with information about all of our products and offers that suit your order history and might interest you based on what your most recent purchases may have been. We comply with relevant legal requirements as a matter of course. You can request to unsubscribe from our advisory service and product recommendations at any time without incurring costs other than the communications costs based on basic rates. All you need to do is send us a written message to the contact details referred to in paragraph 13 (e.g. email, letter). You will additionally find a cancellation link in each email that you receive.
When you register for our newsletter, your email address and your permission is saved and is used exclusively for our own advertising purposes until you request that delivery of the newsletter be stopped. To do this, we use a so-called “Double Opt-In” process, so we will only send you our email newsletter once you have expressly let us know that is what you want. We send you a confirmation email, in which we request that you click the link contained in said email, which then sends us your confirmation. You can request to cancel at any time without incurring costs other than the communications costs based on basic rates. All you need to do is send us a written message to the contact details referred to in paragraph 13 (e.g. email, letter). You will additionally find a cancellation link in each newsletter that you receive.
The processing is based on Art. 6 para. 1 lit. a) GDPR. We store your data until you revoke your consent.
We use the information that is automatically generated as well as the information you provide us with to constantly improve your shopping experience, protect you against unwanted advertisements and to individually tailor our promotions to your interests. To do this, we solely use the information in its pseudonymous form, so for example, receipt and confirmation of emails being read, your order history, dates and times that you have visited our online store and product pages that you have visited. The analysis and evaluation of this information makes it possible for us to send you promotions tailored to you. Our goal is to make our advertisements more useful and interesting to you. In doing this, we aim to prevent you from receiving unwanted ads and only sending you things that might be of interest to you, for example in the form of newsletters, product recommendation emails, postal advertisements or brochures in packages. If you do not wish to receive any personalised advertisements, you can request to completely stop or tailor them to your wishes at any time without incurring costs other than the communications costs based on basic rates. All you need to do is send us a written message to the contact details referred to in paragraph 13 (e.g. email, letter).
The processing here is based on Art. 6 para. 1 lit. f) GDPR. Our legitimate interest is to promote our products. We store your data for this purpose until you object to its use.
We will process your data based on Art. 6, para. 1(a) of the GDPR. We will store your data until you revoke your consent for us to do so.
This data is processed based on Art. 6, para. 1(f) of the GDPR. Marketing our products is classed as a legitimate interest. We will store your data for this purpose until you revoke your consent for us to do so.
As part of our body check, we will collect and process data on your lifestyle and health status. This data is collected via a questionnaire; all of the data provided is stored. We then analyse this data to make targeted recommendations for products that match your current health status and objectives.
If you opt to receive a detailed evaluation of your body check results by email, we will link your email address to the data you provide to enable us to send you the evaluation.
In such cases, this data will be processed based on Art. 6, para. 1(a) and Art. 9, para. 2(a) of the GDPR. You will be asked separately to provide your express consent. We will store your data until you revoke your consent for us to do so.
Klarna reviews and evaluates your data and exchanges data with other companies and credit reference agencies if there is a justified interest and reason for doing so. Your personal data will be treated in compliance with applicable data protection regulations and in accordance with the information stated in the Klarna data protection policy.
If you decide to use Klarna's payment services, Klarna Pay after Delivery and Klarna Pay Monthly, as your payment option, you agree to allow us to obtain the following personal data needed to process your Pay after Delivery purchase and your identity and credit check, for example your first and last name, address, date of birth, gender, email address, IP address, telephone number, and the data needed to process the Pay after Delivery purchase in conjunction with the order, such as the number of articles, article number, invoice amount, and taxes in percent, and to communicate this information to Klarna. This information is communicated so that Klarna can create an invoice in order to process your purchase with the Pay after Delivery method that you requested and so that it can perform an identity and credit check.Under the Bundesdatenschutzgesetz [German federal data protection law], Klarna has a legitimate interest in communicating the buyer's personal data, and it uses this data in order to obtain information from credit reference agencies in order to perform identity and credit checks.
In making the decision to establish, execute, or terminate the contractual relationship, Klarna also uses information, in addition to an address check, on the buyer's previous payment history as well as probability values regarding future payment behaviour. Klarna calculates these score values based on a scientifically recognized statistical method. In the process, Klarna uses your address data as well as other data. If this calculation shows that you do not have the necessary creditworthiness, Klarna will inform you of this promptly. Withdrawing the permission for Klarna to use personal data:
1. At any time, you can withdraw your permission for Klarna to use your personal data. However, in some cases Klarna may continue to have the right to process, use, and communicate personal data, to the extent that this required by Klarna's services in order to process contractually agreed payments, or is required by a court of law or governmental agency.
2. Naturally, you can obtain information at any time about the personal data that is being saved by Klarna. This right is guaranteed under the Bundesdatenschutzgesetz [German federal data protection law]. If you, as the buyer, wish to contact Klarna, or if you wish to communicate changes in the data that are stored to Klarna, you can contact firstname.lastname@example.org.
If you decide to use one of the payment methods of our partner Billpay GmbH, during the ordering process you will be asked to consent to the communication to Billpay of the data needed to process the payment and perform an identity and credit check. If you grant your consent, your data (first and last name, street, building number, postal code, city (state/province), date of birth, telephone number, and, upon purchase by direct debit, the required account information), as well as the data relating to your order, will be communicated to Billpay.
In order to perform its own identity and credit check, Billpay or partner companies under contract with Billpay will communicate data to credit reference agencies (credit bureaus) and will obtain information from them, as well as in some cases creditworthiness information, based on mathematical/statistical methods in news calculation address data, as well as other data, are used. Detailed information on this and on the credit reference agencies that are used may be found in thePrivacy Policiesof Billpay GmbH.
In addition, Billpay may use tools provided by third parties to detect and prevent fraud. The data that are obtained with these tools may, in some cases, be stored in encrypted form at third-party locations, in such a way that they can only be read by Billpay. Only if you select a payment method of our alliance partner Billpay, will this data be used, otherwise the data will automatically expire after 30 minutes.
We use the payment service providers PayPal and Payone. The providers of these payment services are PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”) and BS PAYONE GmbH, Lyoner Straße 9, D-60528 Frankfurt/Main, Germany. If you opt to make a payment via these payment providers, the payment data you provide will be passed to the relevant payment provider in accordance with Art. 6, para. 1(f) of the GDPR. Offering a wide range of convenient payment options to our customers is classed as a legitimate interest. Further information on data processing at PayPal and Payone can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full and https://www.payone.com/datenschutz/. In addition, our affiliate companies may also have access to personal data (see below for more information).
Within our company, the departments involved in processing your orders and responding to your enquiries have access to your data. We also use external service providers where we cannot (or cannot feasibly) complete a specific action or implement a specific process ourselves. These external service providers are primarily providers of IT and telecommunications services.
The General Data Protection Regulation guarantees you certain rights, which you can exercise against us if there are legal grounds for you to do so.
If you have granted your consent, you may revoke this consent at any time. In such cases, all data processing that has taken place prior to the revocation of your consent will be deemed legally compliant. To revoke your consent, you may click on the link provided in any email you receive from us to unsubscribe from our email service. You can also change the appropriate setting in your user account or send an email to email@example.com. If you send us a message stating that you no longer wish to receive emails from us, we will not send any further emails to the email address you indicate.
You have no contractual or legal obligation to provide your personal data to us. However, without the data you provide, we will be unable to offer you our services.
We do not use automatic decision-making systems with any legal impact or other effect on you.
We use "cookies" to enhance the functionality of our Internet site and to make its use more convenient for you. When you enter our website, these “cookies” may be used to store data on your computer. You can adjust the settings on your browser to prevent cookies from being stored on your computer. However this may limit the functionality of our website.
Cookies will be stored on your computer when you are using this website. Cookies are small text files, which are stored on your hard drive in connection with the browser software you use and from which the body (in this case us) setting the cookie, will receive specific information. Cookies cannot execute programmes or transmit viruses to your computer. They simply serve the purpose of making the overall internet offering more user-friendly and effective.
b) Transient cookies are deleted automatically, once you close your browser. These include specifically the so-called session cookies. They store a so-called session ID, with which various requests from your browser can be assigned to a common session. It allows your computer to be recognised when you visit the website next time. Session cookies are deleted once you log out or close your browser.
c) Persistent cookies are deleted automatically after a specified time, which can vary from one cookie to the next. You have the option to delete all stored cookies at any time via the setting options of your browser.
d) You can configure the settings of your browser according to your wishes. Which means you can e.g. refuse to accept third party cookies or all cookies. This setting option may, however, result in you not being able to use this website’s full functionality. You can also change the settings in your browser to ask for your permission every time a cookie tries to access your computer. You can find detailed information on how to change your browser settings in this guide.
Google LLC (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA
We use Google Analytics on our website. Google Analytics is a web analysis service that optimises the use of our website. The IP address that is communicated from your browser through the use of Google Analytics is not combined with other data from Google. As part of Google’s tracking system, information on products that you have ordered will also be transmitted.
The legal basis for the use of Google Analytics is Art. 6, para. 1(f) of the GDPR.
The following plugin enables you to opt out of Google tracking: http://tools.google.com/dlpage/gaoptout?hl=d
Hotjar Ltd., Level 2, St Julian’s Business Centre, 3 Elia Zammit Street, St Julian’s STJ 1000, Malta
When you use this website, Hotjar (web analytics service provider) collects and stores data, which is then used to create pseudonymised use profiles. These use profiles are intended to analyse visitor behaviour and are used to improve our online offering based on user needs.
The use of Hotjar services is based on Art. 6, para. 1(f) of the GDPR. Analysing your use of our website is classed as a legitimate interest.
You can revoke your consent for the use of Hotjar services at: http://www.hotjar.com/privacy
VWO, 14th Floor, KLJ Tower North, Netaji Subhash Place, Pitam Pura, Delhi 110034, India
When you use this website, VWO (web analytics service provider) collects and stores data, which is then used to create pseudonymised use profiles. These use profiles are intended to analyse visitor behaviour and are used to improve our online offering based on user needs.
The use of VWO services is based on Art. 6, para. 1(f) of the GDPR. Analysing your use of our website is classed as a legitimate interest.
You can revoke your consent for the use of VWO services at: https://vwo.com/privacy-policy/
adnymics GmbH (“Adnymics”), Denisstraße 1b, 80335 Munich, Germany
The recommendations are generated based on the products that the user has viewed and purchased.
The use of this service is based on Art. 6, para. 1(f) of the GDPR.
The aforementioned purpose is classed as a legitimate interest.
Click here to revoke your consent for the use of this service.
Outbrain UK Limited (“Outbrain”), 5 New Bridge Street, London, EC4V 6JA, UK
You can revoke your consent at the following link: https://www.outbrain.com/legal/privacy#advertising_behavioral_targeting
We use the map service Google Maps on our website. Google Maps provides an address completion option to ensure that your address is correct.
The legal basis for the use of Google Maps is Art. 6, para. 1(f) of the GDPR.
Criteo GmbH (“Criteo”), Gewürzmühlstraße 11, 80538 Munich, Germany
Our website uses the technology provided by Criteo GmbH to collect and store anonymised information on the browsing habits of our website visitors for marketing purposes.
For remarketing purposes, when you access our website, a Criteo code is executed and remarketing tags are integrated into the website. This process places a cookie on the user’s device. The cookie stores information on which pages the user has accessed, what kind of content he or she is interested in, and which offers the user has clicked on.
The use of this service is based on Art. 6, para. 1(f) of the GDPR. The aforementioned purpose is classed as a legitimate interest.
You can revoke your consent for the use of this service at the following link: http://www.criteo.com/de/privacy/.
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA
Bing Ads collects and stores data on our website. The stored data allows us and Microsoft to see that you have clicked on an advertisement, have been redirected to our website and have made a purchase. No information on your identity is stored.
You can revoke your consent for the use of this service at the following link: http://choice.microsoft.com/de-de/opt-out
CleverPush UG (limited liability company) (“CleverPush”), Tondernstr. 1, 22049 Hamburg, Germany
Our website uses the CleverPush service to send you information on your order or subscribed topics via browser push notifications.
To enable us to display push notifications, CleverPush collects and processes your browser ID or your device ID, if you are using a mobile device, on our behalf.
Further information is available at https://cleverpush.com/faq
Webtrekk GmbH, Robert-Koch-Platz 4, 10115 Berlin, Germany
Our website uses services provided by Webtrekk GmbH. Webtrekk is a company that collects and stores use data for web analytics purposes.
The use data collected is anonymised by shortening the IP addresses.
Further information is available at https://www.webtrekk.com/de/index/opt-out-webtrekk/
Our website uses the Optinmonster service. This service allows us to display overlays on our website to offer additional services to our visitors.
No personal data is transferred to Optinmonster.
Further information is available at https://optinmonster.com/privacy/.
Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304 USA
This website uses the “Custom Audiences” remarketing function provided by Facebook. This function is designed to allow targeted advertising to be displayed to Facebook users who have visited our website (“Facebook ads”). For this purpose, the fact that you have visited this website is communicated to the Facebook server; Facebook then links this information to your personal user account.
Further information is available at: https://www.facebook.com/about/privacy/
Our website uses Google AdWords. AdWords is an online advertising program. We use conversion tracking as part of this program. If you click on an ad hosted by Google, a conversion tracking cookie is placed on your system. The cookie allows us and Google to see that you clicked on the ad and were redirected to our website. Conversion cookies are used to create conversion statistics for AdWords customers who use conversion tracking.
Further information is available at: https://www.google.de/policies/privacy/
Zendesk Singapore Pte. Ltd., 401 Commonwealth Drive, Haw Par Technocentre, #07-01, Singapore 149598
Our website uses the chat service Zopim to simplify communication with visitors to our website. All communications are passed to the service provider Zopim, and visitors are identified using cookies to ensure seamless communication.
Further information is available at: https://www.zendesk.com/company/customers-partners/privacy-policy/
AWIN AG, Eichhornstraße 3, 10785 Berlin, Germany
We use the Awin/Zanox service for the “affiliate programme” on our website. The service transmits and stores information on pages you visit and purchases you make.
Further information is available at: https://www.awin.com/de/rechtliches/privacy-policy
The legal basis for the use of Awin/Zanox is Art. 6, para. 1(f) of the GDPR.
You can revoke your consent for the use of the service at the following link: https://www.awin.com/de/rechtliches/cookieoptout
Anchor Media GmbH, Budapester Straße 45, 20253 Hamburg, Germany
This website uses the Squarelovin service to display a collage of recommended images on Instagram. For analysis purposes, the product page you have visited and your aggregated purchase data is transferred to the service.
Further information is available at: https://squarelovin.com/business/home/privacy/
Flyer Tech S.r.l., Via San Donato, 82, 40127 Bologna, Italy
We use the Transactionale service for the “affiliate programme” on our website. The service transmits and stores information on pages you visit and purchases you make.
Further information is available at: https://www.transactionale.com/privacy-end-users
The legal basis for the use of Transactionale is Art. 6, para. 1(f) of the GDPR.
You can revoke your consent for the use of the service at the following link: https://www.transactionale.com/privacy-end-users
New Relic Inc., 188 Spear St, San Francisco, CA 94105, USA
When you use this website, Newrelic (web analytics service provider) collects and stores data. This data is intended to analyse visitor behaviour, and is used to improve our online offering based on user needs. No personal data is transferred.
The legal basis for the use of Newrelic is Art. 6, para. 1(f) of the GDPR.
DCMN GmbH, Boxhagener Str. 18, 10245 Berlin, Germany
On this website, DCMN (web analysis services) collects and stores data from which user profiles are created. These user profiles are used to analyze visitor behavior and are evaluated to improve and tailor our services to meet the needs of our customers. Your IP address is not stored in plain text. In the course of the tracking, the order number and the order amount are also transmitted to DCMN.
The use of DC Analytics is based on Art. 6 para. 1 lit. f) DS-GVO. Our legitimate interest is to analyze your use of our website.
You can object to this process at the following link: https://dcanalytics.dcmn.com/privacy-policy/
Sovendus GmbH, Moltkestr. 11, 76133 Karlsruhe
Voucher offers of Sovendus GmbH: In order to select a currently interesting voucher offer
for you, we will transmit your pseudonymised hash value of your e-mail address and your IP-
address in encrypted form to Sovendus GmbH, Moltkestrasse 11, D76133 Karlsruhe
(Sovendus) (Art. 6 par. 1 f GDPR). The pseudonymised hash value of your e-mail address is
used to consider a possibly existing objection to receive offers from Sovendus (Art. 21 par.3,
Art. 6 par. 1 c GDPR). The IP-address will be exclusively used for data security purposes and
as a rule the same will be anonymised after seven days (Art. 6 Abs.1 f GDPR). Furthermore,
we will transmit order number, order value with currency, session ID, coupon code, and time
stamp in pseudonymised form to Sovendus for billing purposes (Art. 6 Abs.1 f GDPR). If you
are interested in a voucher offer of Sovendus, while there is no objection existing to receive
such offers, and if you click on the voucher banner, we will transmit your form of address,
your name and your email address in encrypted form to Sovendus to prepare a voucher
(Art. 6 par. 1 b, f GDPR).
You will find further information about the processing of your data by Sovendus in their
Online Data Protection Notice at https://www.sovendus.co.uk/privacy_policy.
Taboola, Inc.,1115 Broadway, 7th fl., NY, 10010, USA
On our website we use the technology of the Taboola. By using cookies stored on your computer, Taboola may provide the user with potentially interesting content within our website or on third-party websites. The recommendations are defined on the basis of the content you read. The content is delivered / controlled automatically by Taboola. Personal data is not stored.
The use of the service is based on Art. 6 para. 1 lit. f) DS-GVO. Our legitimate interest results from the purpose described above.
You can contradict using the following link:https://www.taboola.com/privacy-policy
Amazon Europe Core S.à.r.l., 5 Rue Plaetis, L-2338 Luxembourg
On our website we use the Amazon Ad system. Amazon allows us to increase the effectiveness of Internet-based advertising by using cookies stored on your computer. The stored data will be used to detect if you have clicked on an ad, been redirected to our website and made a purchase. There is no information for the direct identification of individuals such. Name or e-mail address used.
Please see https://www.amazon.com/gp/help/customer/display.html/ref=help_search_3-25?ie=UTF8&nodeId=201909010&qid=1543915330&sr=3-25 for more information about terms of service and privacy.
The legal basis for the use of the Amazon Ad system is Art. 6 para. 1 lit. f) GDPR.
You can disagree at the following link: https://www.amazon.com/adprefs
Many Chat Inc., 535 Everett Ave, Apt. 312, Palo Alto, CA 94301, United States
Our website uses the chat bot service provided by Many Chat Inc. to simplify communication with visitors to our website. The use of Many Chat requires the login to an existing facebook inc. account. All communications including profile data of the respective facebook inc. account are passed to the service provider ManyChat.
Please see https://manychat.com/privacy.html for more information about terms of service and privacy.
The legal basis for the use of the ManyChat chat bot service is Art. 6 para. 1 lit. f) GDPR.
Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland
Data is collected and stored on our website using Pinterest Ads. The stored data enables us and Pinterest to recognize that you have clicked on an ad, have been redirected to our website, and made a purchase. In addition, browsing behaviors will be used to show appropriate pinterest ads on the platform that may be of interest to you. Information about your identity will not be saved.
The legal basis for the use of Pinterest Ads is Art. 6 para. 1 lit. f) GDPR.
Click here to contradict.
89 avenue Charles de Gaulle - 92575 Neuilly-sur-Seine Cedex
We use the M6 Digital Services service for the “affiliate programme” on our website. The service transmits and stores information on pages you visit and purchases you make.
Further information is available at: https://www.groupem6.fr/charte-de-confidentialite-cookies/
The legal basis for the use of M6 Digital Services is Art. 6, para. 1(f) of the GDPR.
9 Rue André Darbon, 33000 Bordeaux, France
We use NETILUM S.A.R.L, affilae.com for the "affiliate program" on our website. The service transmits and stores information about the pages you visit and the purchases you make.
For more information, please consult the following link https://affilae.com/en/privacy-cookie-policy/
The legal basis for the use of NETILUM S.A.R.L, affilae.coml services is Art. 6, para. 1(f) of the GDPR.
Click here to oppose it.
Via Giovanni Paolo II, 100 • 84084 Fisciano (Salerno)
4w Marketplace collects and stores data on our website. The saved data allows us and 4w to know that you have clicked on an advertisement, that you have been redirected to our website and that you have made a purchase. We do not store any information about your identity.
You can have more information and opt-out from the use of this tool by clicking on the following link https://www.4wmarketplace.com/informativa-cookie/
The legal basis for the use of 4w Marketplace S.p.A services is Art. 6, para. 1(f) of the GDPR.
LinkedIn Corporation © 2019 (“LinkedIn”) 1000 W. Maude Ave, Sunnyvale, CA 94085
Through LinkedIn's conversion tracking and website demographics features, we can understand what happens after a LinkedIn user clicks on our Ad by using analytics methods and systems provided by LinkedIn (e.g., Insight tags, pixels and APIs) that allow us to send data to LinkedIn and its affiliates about actions that people take on our websites ("Event Data").
Through LinkedIn Matched Audiences and associated data integrations, we can target Ads to audiences based on data we provide to LinkedIn, whether directly or on our behalf through an authorized third party. Information about your identity will not be saved.
Sleeknote ApS, Jens Baggesens Vej 90A, 8200 Aarhus
Our website uses the Sleeknote service. This service allows us to display overlays on our website to offer additional services to our visitors.
No personal data is transferred to Sleeknote.
Further information is available at https://sleeknote.com/privacy-policy.
6H GmbH, Brüsseler Str. 21, 50674 Köln
Foodspring delegates the processing of some marketing data to its partner agency, 6H, for the purpose of increasing the effectiveness of our advertising campaigns and only to the extent needed to fulfil this task. 6H uses a tool called Voluum, which matches Taboola ads to transactions on the foodspring web site. For this purpose, Voluum tracks unique click IDs, and the information about the clicks is stored in Voluum.
Further information is available at: https://verbraucher-bild.de/datenschutz and https://voluum.com/privacy-polic.
The legal basis for use of Voluum is Art. 6, para. 1(f) of the GDPR.
Tiktok Technology Limited 10 Earlsfort Terrace, D02 T380, Co. Dublin, Dublin, D02t380, Ireland
This website uses TikTok Pixel, provided by TikTok, in order to serve targeted advertising and to measure the performance of our advertising campaigns. The TikTok Pixel enables us to retarget you with products and services seen on our website, and to identify when you clicked or bought the products on our website after having seen the TikTok ads.
The legal basis for the use of Tiktok Ads is Art. 6 para. 1 lit. f)
Floor 1, Building 5, Dubai Internet City, Dubai, UAE, license no. 93763
Data is collected and stored on our website using RTB House ads. The stored data enables us and RTB House to recognize that you have clicked on an ad, have been redirected to our website, and made a purchase. In addition, browsing behaviors will be used to show appropriate RTB House ads on the platform that may be of interest to you. Information about your identity will not be saved. Please see https://www.rtbhouse.com/privacy-center/services-privacy-policy/ for more information. Legal basis for the use of RTB House Ads is Art. 6 para. 1 lit. f) GDPR. Click here to opt out https://optout.rtbhouse.com/.
We maintain profiles on several social media networks through which you can get in touch with us. Currently these networks are Facebook, Instagram, Youtube, Pinterest, and WhatsApp. As a general rule, only the respective network operator is responsible under data protection law for all processing of personal data that takes place there, for example when you visit a profile or leave a comment. We ourselves have no knowledge of the data processed by the respective operator or of the individual data processing operations carried out by the operator. This information is not shared with us in an individual-specific format. In this context, like any other user of social networks, we can only access the information you have published in your profile or otherwise made accessible. You can obtain more detailed information on the data processing that takes place on each network at the following addresses:
We work in close cooperation across our group of companies, which consists of Foodspring GmbH, enduria GmbH Lobeckstr. 30-35, 10969 Berlin, and Goodminton AG, Lobeckstr. 30-35, 10969 Berlin. The other companies may therefore be granted access to personal data to the extent necessary to safeguard our legitimate interest (Art. 6 Para. 1 lit. f GDPR) in the efficient and highest-quality processing of the inquiries or tasks in question or for group-wide purposes, such as group-wide reporting.
However, this does not result in any disadvantage for you. We have concluded a joint processing agreement with the other companies in accordance with Art. 26 GDPR. You can contact any of our companies to assert your aforementioned rights. The fulfilment of data protection obligations, in particular information obligations, is guaranteed by us.
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