Privacy policy

Thank you for your interest in our online shop .

The protection of your privacy and your personal data is something we take very seriously.

Our goal in processing data is only to process personal data when this data is relevant to the sensible and economical use of the offerings in our online shop. Our privacy policy complies with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

In this document, we provide detailed information on the data we process when you visit our website, and the form in which we process this data. By doing so, we fulfil our obligation to provide information to you in accordance with Art. 13 of the GDPR.

Responsible person and contact details for data protection officer:

The person responsible for the data processing that takes place on our website is:
foodspring GmbH
Lobeckstr. 30-35
10969 Berlin
Email: data-protection@foodspring.com

Our data protection officer can be contacted at:
JBB Data Consult GmbH
Christinenstraße 18/19
10119 Berlin, Germany
Email: datenschutzbeauftragter@foodspring.com

1. Personal data

According to the GDPR, personal data means “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

2. Functions of our website

In the sections below, we explain which data we process when you use the functions we offer. We also explain the legal basis for the processing of this data, how long we store your data, and which other parties, if any, will receive your data.

a) General use of our website

When you visit our website, we generally only collect and store personal data that you actively provide to us. However, the web service of our host also automatically records visits to our website including, in particular, the IP address of the person visiting the website. Your IP address will not be stored.

To maintain system security, our host also creates log files. These log files include information such as: The date of access, the URL, the content accessed and the information transmitted.

This information is only available to us in an anonymised format and therefore cannot be traced back to individuals.

Your IP address is processed to establish a connection to enable us to provide you with access to our website, in accordance with Art. 6, para. 1(f) of the GDPR. This purpose is classed as a legitimate interest.

Our log files are stored for 30 days.

b) Contact form

We provide a form that enables you to contact us. To use this form, you must provide your email address so that we can respond to your enquiry. You may also provide your name, a subject for your enquiry, and the details of the enquiry itself.

If you contact us via the email address provided on our website, we will obtain your email address and any other information that you include in your email. To enable us to look into your enquiry, we are required to process this data. When you contact us, we will process your data so that we can look into and respond to your enquiry. The legal basis for the processing of this data is Art. 6, para. 1(f) of the GDPR. The aforementioned purpose is classed as a legitimate interest.

We will store your emails and other correspondence with us for as long as required to process your enquiry, plus a further period of three years, in case you contact us again with reference to your original question. This does not apply if the content of your email initiates a contractual relationship with us. In such cases, the retention period will be based on the contract to which the email refers. We will provide a separate explanation of how your data will be processed under the relevant contract.

c) Opening a customer account, purchasing function & reviews

When you open a user account, we will store the required user data, which you provide voluntarily. When you place an order in our online shop, we will automatically create a user account based on your order data. Your order data will be sent to you by email, along with a copy of our General Terms and Conditions. As a registered user, you can view your order data and previous orders in your user account at any time. You can instruct us to delete your user account at any time. We will use the data you provide to fulfil and process your order.

To create a customer account and when you place an order with us, we will collect the following data: Your title, first name(s), surname, email address, password (of your choice), company, house name/number, street and any additional address data, country, postcode, region, telephone number

Your reviews are also linked to your customer account. This enables us to ensure that you can only review products that you have purchased. To provide this function, we collect the following data: Your name, title of your review, your review, your rating (number of stars). At no point will we publish any of the personal data in your account. Your customer account data will be processed solely to provide you with the customer account functions and – if you make a purchase – to process and fulfil your order. This data is also processed based on Art. 6, para. 1(b) of the GDPR. Furthermore, we are obliged by law to store certain types of data, such as invoices, contracts and other information relevant to our accounting processes, for a specific period of time. Data is processed for this purpose based on Art. 6, para. 1(c) of the GDPR and §147 of the German Fiscal Code (AO) and §257 of the German Commercial code (HGB). We will store the data processed in connection with your customer account until you close your customer account. Upon closure, we will store your data for a further three years, in case any claims arise as a result of your legal relationship with us. Personal data contained in contracts or invoices will be stored for a period of 11 years from the end of the year in which you closed your account. Data contained in business correspondence or other documents that is relevant to taxation will be stored for a period of seven years from the end of the year in which you closed your account.

As part of the contract fulfilment process, we will contact you to invite you to review the products you have ordered. The information you provide will be used solely for this purpose and, in particular, will not be used for marketing purposes or passed to third parties. This data is also processed based on Art. 6, para. 1(f) of the GDPR; the aforementioned purpose is classed as a legitimate interest. We will store your review for as long as we continue to sell the product.

Unless you have indicated otherwise, we will use the email address provided when you purchased our merchandise or services to send advertisements, in electronic form, for products or services we offer that are similar to those you previously purchased. You can ask us to refrain from using your email address for this purpose at any time. To do so, contact us using the contact details provided in our legal notice or via the link provided in our advertisement emails. You will not incur any costs aside from the basic charges levied by your telecommunications provider. The legal basis for processing this data is Art. 6, para. 1(f) of the GDPR and Art. 95 of the GDPR and §7, para. 3 of the German Act Against Unfair Competition (UWG). We will store the data required to send you marketing communications until you revoke your consent for us to send marketing communications.

d) Newsletter and Advisory Services

When you register for our newsletter, your email address and your permission is saved and is used exclusively for our own advertising purposes until you request to stop receiving the newsletter. You can request to stop receiving the newsletter at any time this resulting in any costs other than the communications costs based on basic rates.

As a foodspring customer, you will receive a free advisory service as well as product recommendations via email. The advisory service as well as product recommendations are provided to every customer, whether they are subscribed to the newsletter or not. With that, we would like to provide you with information about all of our products and offers that suit your order history and might interest you based on what your most recent purchases may have been. We comply with relevant legal requirements as a matter of course. You can request to unsubscribe from our advisory service and product recommendations at any time without incurring costs other than the communications costs based on basic rates. All you need to do is send us a written message to the contact details referred to in paragraph 13 (e.g. email, letter). You will additionally find a cancellation link in each email that you receive.

When you register for our newsletter, your email address and your permission is saved and is used exclusively for our own advertising purposes until you request that delivery of the newsletter be stopped. To do this, we use a so-called “Double Opt-In” process, so we will only send you our email newsletter once you have expressly let us know that is what you want. We send you a confirmation email, in which we request that you click the link contained in said email, which then sends us your confirmation. You can request to cancel at any time without incurring costs other than the communications costs based on basic rates. All you need to do is send us a written message to the contact details referred to in paragraph 13 (e.g. email, letter). You will additionally find a cancellation link in each newsletter that you receive.

The processing is based on Art. 6 para. 1 lit. a) GDPR. We store your data until you revoke your consent.

We use the information that is automatically generated as well as the information you provide us with to constantly improve your shopping experience, protect you against unwanted advertisements and to individually tailor our promotions to your interests. To do this, we solely use the information in its pseudonymous form, so for example, receipt and confirmation of emails being read, your order history, dates and times that you have visited our online store and product pages that you have visited. The analysis and evaluation of this information makes it possible for us to send you promotions tailored to you. Our goal is to make our advertisements more useful and interesting to you. In doing this, we aim to prevent you from receiving unwanted ads and only sending you things that might be of interest to you, for example in the form of newsletters, product recommendation emails, postal advertisements or brochures in packages. If you do not wish to receive any personalised advertisements, you can request to completely stop or tailor them to your wishes at any time without incurring costs other than the communications costs based on basic rates. All you need to do is send us a written message to the contact details referred to in paragraph 13 (e.g. email, letter).

The processing here is based on Art. 6 para. 1 lit. f) GDPR. Our legitimate interest is to promote our products. We store your data for this purpose until you object to its use.

d) Newsletters and consulting services

We will process your data based on Art. 6, para. 1(a) of the GDPR. We will store your data until you revoke your consent for us to do so.

This data is processed based on Art. 6, para. 1(f) of the GDPR. Marketing our products is classed as a legitimate interest. We will store your data for this purpose until you revoke your consent for us to do so.

e) Body check

As part of our body check, we will collect and process data on your lifestyle and health status. This data is collected via a questionnaire; all of the data provided is stored. We then analyse this data to make targeted recommendations for products that match your current health status and objectives.

If you opt to receive a detailed evaluation of your body check results by email, we will link your email address to the data you provide to enable us to send you the evaluation.

In such cases, this data will be processed based on Art. 6, para. 1(a) and Art. 9, para. 2(a) of the GDPR. You will be asked separately to provide your express consent. We will store your data until you revoke your consent for us to do so.

f) Use of personal data when Klarna is selected as the payment method

Klarna reviews and evaluates your data and exchanges data with other companies and credit reference agencies if there is a justified interest and reason for doing so. Your personal data will be treated in compliance with applicable data protection regulations and in accordance with the information stated in the Klarna data protection policy.

If you decide to use Klarna's payment services, Klarna Pay after Delivery and Klarna Pay Monthly, as your payment option, you agree to allow us to obtain the following personal data needed to process your Pay after Delivery purchase and your identity and credit check, for example your first and last name, address, date of birth, gender, email address, IP address, telephone number, and the data needed to process the Pay after Delivery purchase in conjunction with the order, such as the number of articles, article number, invoice amount, and taxes in percent, and to communicate this information to Klarna. This information is communicated so that Klarna can create an invoice in order to process your purchase with the Pay after Delivery method that you requested and so that it can perform an identity and credit check.
Under the Bundesdatenschutzgesetz [German federal data protection law], Klarna has a legitimate interest in communicating the buyer's personal data, and it uses this data in order to obtain information from credit reference agencies in order to perform identity and credit checks. In Germany, this may be the following credit reference agencies:

Schufa Holding AG, Kormoranweg 5, 65203 Wiesbaden
Bürgel Wirtschaftsinformationen GmbH & Co. KG, Postfach 5001 66, 22701 Hamburg
Creditreform Bremen Seddig KG, Contrescarpe 17, 28203 Bremen
infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden

In making the decision to establish, execute, or terminate the contractual relationship, Klarna also uses information, in addition to an address check, on the buyer's previous payment history as well as probability values regarding future payment behaviour. Klarna calculates these score values based on a scientifically recognized statistical method. In the process, Klarna uses your address data as well as other data. If this calculation shows that you do not have the necessary creditworthiness, Klarna will inform you of this promptly. Withdrawing the permission for Klarna to use personal data:

1. At any time, you can withdraw your permission for Klarna to use your personal data. However, in some cases Klarna may continue to have the right to process, use, and communicate personal data, to the extent that this required by Klarna's services in order to process contractually agreed payments, or is required by a court of law or governmental agency.

2. Naturally, you can obtain information at any time about the personal data that is being saved by Klarna. This right is guaranteed under the Bundesdatenschutzgesetz [German federal data protection law]. If you, as the buyer, wish to contact Klarna, or if you wish to communicate changes in the data that are stored to Klarna, you can contact datenschutz@klarna.de.

g) Identity and credit check upon selection of Billpay payment methods

If you decide to use one of the payment methods of our partner Billpay GmbH, during the ordering process you will be asked to consent to the communication to Billpay of the data needed to process the payment and perform an identity and credit check. If you grant your consent, your data (first and last name, street, building number, postal code, city (state/province), date of birth, telephone number, and, upon purchase by direct debit, the required account information), as well as the data relating to your order, will be communicated to Billpay.

In order to perform its own identity and credit check, Billpay or partner companies under contract with Billpay will communicate data to credit reference agencies (credit bureaus) and will obtain information from them, as well as in some cases creditworthiness information, based on mathematical/statistical methods in news calculation address data, as well as other data, are used. Detailed information on this and on the credit reference agencies that are used may be found in thePrivacy Policiesof Billpay GmbH.

In addition, Billpay may use tools provided by third parties to detect and prevent fraud. The data that are obtained with these tools may, in some cases, be stored in encrypted form at third-party locations, in such a way that they can only be read by Billpay. Only if you select a payment method of our alliance partner Billpay, will this data be used, otherwise the data will automatically expire after 30 minutes.

h) PayPal and Payone

We use the payment service providers PayPal and Payone. The providers of these payment services are PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”) and BS PAYONE GmbH, Lyoner Straße 9, D-60528 Frankfurt/Main, Germany. If you opt to make a payment via these payment providers, the payment data you provide will be passed to the relevant payment provider in accordance with Art. 6, para. 1(f) of the GDPR. Offering a wide range of convenient payment options to our customers is classed as a legitimate interest. Further information on data processing at PayPal and Payone can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full and https://www.payone.com/datenschutz/

3. Data recipients

Within our company, the departments involved in processing your orders and responding to your enquiries have access to your data. We also use external service providers where we cannot (or cannot feasibly) complete a specific action or implement a specific process ourselves. These external service providers are primarily providers of IT and telecommunications services.

4. Rights of data subjects

The General Data Protection Regulation guarantees you certain rights, which you can exercise against us if there are legal grounds for you to do so.

  • Art. 15 of the GDPR – Right of access by the data subject: You have the right to obtain confirmation from us as to whether or not personal data concerning you is being processed, and, where that is the case, which data is being processed and how the data is being processed.
  • Art. 16 of the GDPR – Right to rectification: You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you also have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
  • Art. 17 of the GDPR – Right to erasure (‘right to be forgotten’): You have the right to obtain from the us the erasure of personal data concerning you without undue delay. Please take note of the exception described under Point II. 4.
  • Art. 18 of the GDPR – Right to restriction of processing: You have the right to obtain from the controller restriction of processing.
  • Art. 20 of the GDPR – Right to data portability: Where we are processing your data based on your consent or to fulfil a contract, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit this data to another controller without hindrance from us, or to have the data transmitted to another controller, either directly or indirectly and insofar as it is technically feasible to do so.
  • Art. 21 of the GDPR – Right to object: You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on our legitimate interests or required in the public interest, or in the exercise of official authority.
    If you object to the processing of your personal data, we will no longer process your personal data unless we can demonstrate that there are compelling grounds to do so which outweigh your interests, rights and freedoms, or where we are required to process your data to file, exercise or defend a legal claim.
    If we process your personal data for direct marketing purposes, you have the right to object to such processing of your data at any time. If you object to the processing of your data for direct marketing purposes, we will no longer process your personal data for this purpose.
  • Art. 77 of the GDPR and §19 of the BDSG – Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the applicable regulations.

If you have granted your consent, you may revoke this consent at any time. In such cases, all data processing that has taken place prior to the revocation of your consent will be deemed legally compliant. To revoke your consent, you may click on the link provided in any email you receive from us to unsubscribe from our email service. You can also change the appropriate setting in your user account or send an email to service@foodspring.co.uk. If you send us a message stating that you no longer wish to receive emails from us, we will not send any further emails to the email address you indicate.

5. Obligation to provide data

You have no contractual or legal obligation to provide your personal data to us. However, without the data you provide, we will be unable to offer you our services.

6. Existence of automatic decision-making systems (including profiling)

We do not use automatic decision-making systems with any legal impact or other effect on you.

7. Internet-specific data processing

We use "cookies" to enhance the functionality of our Internet site and to make its use more convenient for you. When you enter our website, these “cookies” may be used to store data on your computer. You can adjust the settings on your browser to prevent cookies from being stored on your computer. However this may limit the functionality of our website.

Cookies will be stored on your computer when you are using this website. Cookies are small text files, which are stored on your hard drive in connection with the browser software you use and from which the body (in this case us) setting the cookie, will receive specific information. Cookies cannot execute programmes or transmit viruses to your computer. They simply serve the purpose of making the overall internet offering more user-friendly and effective.

a) The website uses cookies to the following extent: Transient cookies (for temporary use), persistent cookies (time-limited use), third party cookies (from third parties).

b) Transient cookies are deleted automatically, once you close your browser. These include specifically the so-called session cookies. They store a so-called session ID, with which various requests from your browser can be assigned to a common session. It allows your computer to be recognised when you visit the website next time. Session cookies are deleted once you log out or close your browser.

c) Persistent cookies are deleted automatically after a specified time, which can vary from one cookie to the next. You have the option to delete all stored cookies at any time via the setting options of your browser.

d) You can configure the settings of your browser according to your wishes. Which means you can e.g. refuse to accept third party cookies or all cookies. This setting option may, however, result in you not being able to use this website’s full functionality. You can also change the settings in your browser to ask for your permission every time a cookie tries to access your computer. You can find detailed information on how to change your browser settings in this guide.

Google Analytics

Google LLC (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA

We use Google Analytics on our website. Google Analytics is a web analysis service that optimises the use of our website. The IP address that is communicated from your browser through the use of Google Analytics is not combined with other data from Google. As part of Google’s tracking system, information on products that you have ordered will also be transmitted.

The data sent by us and linked to cookies, user IDs and advertising IDs will be deleted automatically after 36 months. Further information on the terms of use and privacy policy can be found at https://www.google.com/analytics/terms/de.html and https://policies.google.com/?hl=de.

The legal basis for the use of Google Analytics is Art. 6, para. 1(f) of the GDPR.

The following plugin enables you to opt out of Google tracking: http://tools.google.com/dlpage/gaoptout?hl=d

Hotjar

Hotjar Ltd., Level 2, St Julian’s Business Centre, 3 Elia Zammit Street, St Julian’s STJ 1000, Malta

When you use this website, Hotjar (web analytics service provider) collects and stores data, which is then used to create pseudonymised use profiles. These use profiles are intended to analyse visitor behaviour and are used to improve our online offering based on user needs.

The use of Hotjar services is based on Art. 6, para. 1(f) of the GDPR. Analysing your use of our website is classed as a legitimate interest.

You can revoke your consent for the use of Hotjar services at: http://www.hotjar.com/privacy

VWO

VWO, 14th Floor, KLJ Tower North, Netaji Subhash Place, Pitam Pura, Delhi 110034, India

When you use this website, VWO (web analytics service provider) collects and stores data, which is then used to create pseudonymised use profiles. These use profiles are intended to analyse visitor behaviour and are used to improve our online offering based on user needs.

The use of VWO services is based on Art. 6, para. 1(f) of the GDPR. Analysing your use of our website is classed as a legitimate interest.

You can revoke your consent for the use of VWO services at: https://vwo.com/privacy-policy/

Adnymics

adnymics GmbH (“Adnymics”), Denisstraße 1b, 80335 Munich, Germany

Our website uses technology by adnymics GmbH. Adnymics uses cookies to enable us to create personalised brochures (which are shipped with the package when the user places an order) with content that may be of interest to the user.

The recommendations are generated based on the products that the user has viewed and purchased.

The use of this service is based on Art. 6, para. 1(f) of the GDPR. The aforementioned purpose is classed as a legitimate interest.

Click here to revoke your consent for the use of this service.

Outbrain

Outbrain UK Limited (“Outbrain”), 5 New Bridge Street, London, EC4V 6JA, UK

Our website uses technology by the provider Outbrain. Outbrain uses cookies stored on your computer to enable us to display content that may be of interest to you on our website or on third-party websites. The recommendations are defined based on the content you have viewed. Outbrain is responsible for the automatic technical delivery and control of the content. No personal data is stored.

Further information on the terms of use and privacy policy can be found at http://outbrain.com/legal/privacy

The use of this service is based on Art. 6, para. 1(f) of the GDPR. The aforementioned purpose is classed as a legitimate interest.

You can revoke your consent at the following link: https://www.outbrain.com/legal/privacy#advertising_behavioral_targeting

Google Maps

Google LLC (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA

We use the map service Google Maps on our website. Google Maps provides an address completion option to ensure that your address is correct.

Further information on the terms of use and privacy policy can be found at https://www.google.com/intl/de_de/help/terms_maps.html and https://policies.google.com/?hl=de.

The legal basis for the use of Google Maps is Art. 6, para. 1(f) of the GDPR.

Criteo

Criteo GmbH (“Criteo”), Gewürzmühlstraße 11, 80538 Munich, Germany

Our website uses the technology provided by Criteo GmbH to collect and store anonymised information on the browsing habits of our website visitors for marketing purposes.

For remarketing purposes, when you access our website, a Criteo code is executed and remarketing tags are integrated into the website. This process places a cookie on the user’s device. The cookie stores information on which pages the user has accessed, what kind of content he or she is interested in, and which offers the user has clicked on.

The use of this service is based on Art. 6, para. 1(f) of the GDPR. The aforementioned purpose is classed as a legitimate interest.

You can revoke your consent for the use of this service at the following link: http://www.criteo.com/de/privacy/.

Bing Ads

Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA

Bing Ads collects and stores data on our website. The stored data allows us and Microsoft to see that you have clicked on an advertisement, have been redirected to our website and have made a purchase. No information on your identity is stored.

You can revoke your consent for the use of this service at the following link: http://choice.microsoft.com/de-de/opt-out

Push notifications

CleverPush UG (limited liability company) (“CleverPush”), Tondernstr. 1, 22049 Hamburg, Germany

Our website uses the CleverPush service to send you information on your order or subscribed topics via browser push notifications.

To enable us to display push notifications, CleverPush collects and processes your browser ID or your device ID, if you are using a mobile device, on our behalf.

Further information is available at https://cleverpush.com/faq

The use of this service is based on Art. 6, para. 1(f) of the GDPR. The aforementioned purpose is classed as a legitimate interest.

Click here to revoke your consent for the use of this service.

Webtrekk

Webtrekk GmbH, Robert-Koch-Platz 4, 10115 Berlin, Germany

Our website uses services provided by Webtrekk GmbH. Webtrekk is a company that collects and stores use data for web analytics purposes.

The use data collected is anonymised by shortening the IP addresses.

Further information is available at https://www.webtrekk.com/de/index/opt-out-webtrekk/

The use of this service is based on Art. 6, para. 1(f) of the GDPR. The aforementioned purpose is classed as a legitimate interest.

Click here to revoke your consent for the use of this service.

Optinmonster

Retyp LLC.

Our website uses the Optinmonster service. This service allows us to display overlays on our website to offer additional services to our visitors.

No personal data is transferred to Optinmonster.

Further information is available at https://optinmonster.com/privacy/.

Click here to revoke your consent for the use of this service.

Facebook

Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304 USA

This website uses the “Custom Audiences” remarketing function provided by Facebook. This function is designed to allow targeted advertising to be displayed to Facebook users who have visited our website (“Facebook ads”). For this purpose, the fact that you have visited this website is communicated to the Facebook server; Facebook then links this information to your personal user account.

Further information is available at: https://www.facebook.com/about/privacy/

The use of this service is based on Art. 6, para. 1(f) of the GDPR. The aforementioned purpose is classed as a legitimate interest.

Click here to revoke your consent for the use of this service.

Google AdWords

Google LLC (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA

Our website uses Google AdWords. AdWords is an online advertising program. We use conversion tracking as part of this program. If you click on an ad hosted by Google, a conversion tracking cookie is placed on your system. The cookie allows us and Google to see that you clicked on the ad and were redirected to our website. Conversion cookies are used to create conversion statistics for AdWords customers who use conversion tracking.

Further information is available at: https://www.google.de/policies/privacy/

The use of this service is based on Art. 6, para. 1(f) of the GDPR. The aforementioned purpose is classed as a legitimate interest.

Click here to revoke your consent for the use of this service.

Zopim

Zendesk Singapore Pte. Ltd., 401 Commonwealth Drive, Haw Par Technocentre, #07-01, Singapore 149598

Our website uses the chat service Zopim to simplify communication with visitors to our website. All communications are passed to the service provider Zopim, and visitors are identified using cookies to ensure seamless communication.

Further information is available at: https://www.zendesk.com/company/customers-partners/privacy-policy/

The use of this service is based on Art. 6, para. 1(f) of the GDPR. The aforementioned purpose is classed as a legitimate interest.

Click here to revoke your consent for the use of this service.

Awin

AWIN AG, Eichhornstraße 3, 10785 Berlin, Germany

We use the Awin/Zanox service for the “affiliate programme” on our website. The service transmits and stores information on pages you visit and purchases you make.

Further information is available at: https://www.awin.com/de/rechtliches/privacy-policy

The legal basis for the use of Awin/Zanox is Art. 6, para. 1(f) of the GDPR.

You can revoke your consent for the use of the service at the following link: https://www.awin.com/de/rechtliches/cookieoptout

Spoteffects

webeffects GmbH (“Spoteffects”), Knorrstr. 69, 80807 Munich, Germany

When you use this website, Spoteffects (web analytics service provider) collects and stores data, which is then used to create pseudonymised use profiles. These use profiles are intended to analyse visitor behaviour and are used to improve our online offering based on user needs.

Further information is available at: http://www.spoteffects.de/footer/impressum/#c730

The legal basis for the use of Spoteffects services is Art. 6, para. 1(f) of the GDPR.

Click here to revoke your consent for the use of this service.

Squarelovin

Anchor Media GmbH, Budapester Straße 45, 20253 Hamburg, Germany

This website uses the Squarelovin service to display a collage of recommended images on Instagram. For analysis purposes, the product page you have visited and your aggregated purchase data is transferred to the service.

Further information is available at: https://squarelovin.com/business/home/privacy/

The use of this service is based on Art. 6, para. 1(f) of the GDPR. The aforementioned purpose is classed as a legitimate interest.

Click here to revoke your consent for the use of this service.

Transactionale

Flyer Tech S.r.l., Via San Donato, 82, 40127 Bologna, Italy

We use the Transactionale service for the “affiliate programme” on our website. The service transmits and stores information on pages you visit and purchases you make.

Further information is available at: https://www.transactionale.com/privacy-end-users

The legal basis for the use of Transactionale is Art. 6, para. 1(f) of the GDPR.

You can revoke your consent for the use of the service at the following link: https://www.transactionale.com/privacy-end-users

Newrelic

New Relic Inc., 188 Spear St, San Francisco, CA 94105, USA

When you use this website, Newrelic (web analytics service provider) collects and stores data. This data is intended to analyse visitor behaviour, and is used to improve our online offering based on user needs. No personal data is transferred.

The legal basis for the use of Newrelic is Art. 6, para. 1(f) of the GDPR.

Click here to revoke your consent for the use of this service.

Sovendus

Sovendus GmbH, Moltkestr. 11, 76133 Karlsruhe

Voucher offers of Sovendus GmbH: In order to select a currently interesting voucher offer for you, we will transmit your pseudonymised hash value of your e-mail address and your IP- address in encrypted form to Sovendus GmbH, Moltkestrasse 11, D76133 Karlsruhe (Sovendus) (Art. 6 par. 1 f GDPR). The pseudonymised hash value of your e-mail address is used to consider a possibly existing objection to receive offers from Sovendus (Art. 21 par.3, Art. 6 par. 1 c GDPR). The IP-address will be exclusively used for data security purposes and as a rule the same will be anonymised after seven days (Art. 6 Abs.1 f DSGVO). Furthermore, we will transmit order number, order value with currency, session ID, coupon code, and time stamp in pseudonymised form to Sovendus for billing purposes (Art. 6 Abs.1 f DSGVO). If you are interested in a voucher offer of Sovendus, while there is no objection existing to receive such offers, and if you click on the voucher banner, we will transmit your form of address, your name and your email address in encrypted form to Sovendus to prepare a voucher (Art. 6 par. 1 b, f GDPR).

You will find further information about the processing of your data by Sovendus in their Online Data Protection Notice at https://www.sovendus.co.uk/privacy_policy.

Taboola

Taboola, Inc.,1115 Broadway, 7th fl., NY, 10010, USA

On our website we use the technology of the Taboola. By using cookies stored on your computer, Taboola may provide the user with potentially interesting content within our website or on third-party websites. The recommendations are defined on the basis of the content you read. The content is delivered / controlled automatically by Taboola. Personal data is not stored.

For more information about Terms of Use and Privacy, please seehttps://www.taboola.com/privacy-policy

The use of the service is based on Art. 6 para. 1 lit. f) DS-GVO. Our legitimate interest results from the purpose described above.

You can contradict using the following link:https://www.taboola.com/privacy-policy

8. Questions and comments

We do everything within our power to protect and maintain the security of your data. Please do not hesitate to contact us if you have any questions or comments on our privacy policy. If you have any questions regarding the collection, processing, or use of your personal data, regarding the disclosure, correction, blocking, or deletion of data, and regarding the retraction of any consents that have been granted, please contact: data-protection@foodspring.com